# SMS Subscription Status Reason
You can find customer sms subscription status reason in edrone panel on customer page.
ID | Type | Description |
---|---|---|
1 | DATA_IMPORT_SUBSCRIBED | Customer was imported via CSV import and the value is SUBSCRIBED. |
2 | DATA_IMPORT_UNSUBSCRIBED | Customer was imported via CSV import and the value is UNSUBSCRIBED. |
3 | DATA_IMPORT_UNKNOWN | Customer was imported via CSV import and marked as UNKNOWN. |
4 | AGENT_UNSUBSCRIBED | Agent manually set the status (using Mission Control) to UNSUBSCRIBED. |
5 | AGENT_SUBSCRIBED | Agent manually set the status (using Mission Control) to SUBSCRIBED. |
6 | CUSTOMER_UNSUBSCRIBED | Customer requested to be UNSUBSCRIBED by clicking on the "unsubscribe" link. |
7 | LEGACY_SUBSCRIBED | Historical value not supported anymore. |
8 | CUSTOMER_DELETED_UNSUBSCRIBED | Customer has been deleted |
9 | CUSTOMER_SELF_RESURRECT | |
10 | TRACE_UPDATE | Source of subscription change was trace |
11 | CHAT_UNKNOWN | Chat message was sent to non-existing entity. In that case we create customer and set his status to UNKNOWN. |
12 | INBOX_UNKNOWN | Inbox email message was sent to non-existing entity. In that case we create customer and set his status to UNKNOWN. |